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Official Yacht Stewardess Job Descriptions and Salaries (Including a Salary Chart)

June 12, 2018 By Julie Perry

For some even more straight-from-the-book fun, I present to you below the official job descriptions for the various yacht steward/ess roles. These are pulled directly from The Insiders’ Guide to Becoming a Yacht Stewardess Chapter 3—a chapter that actually contains descriptions for each of the positions onboard, from Captain to Engineer, and from Executive Chef to Deckhand. And they are all presented with accompanying salary ranges.

The Crew of Megayacht “Allegria” (2010). Photo by Suki Finnerty of YachtingToday.TV

So if you’re interested in a yachting career in another department outside of a superyacht’s interior, consider picking up a copy of my book to learn more . (The “how to get started” information in Part II of the book really does pertain to most any entry-level position.)

Official Yacht Steward/ess Job Descriptions

Meanwhile, here are your yacht stewardess job descriptions, with a detailed salary chart found at the end of this post:

CHIEF STEWAR/DESS (Annual Salary Range: $39,000–$96,000+)

Job Function —The chief stewardess will carry out his or her duties and responsibilities under the direction and authority of the captain. As the person ultimately responsible for the interior of the vessel and for providing superior hospitality service to meet the owner’s and guests’ expectations, the chief stew will also train and manage any lower-ranking stews under his or her supervision. Excellent service, host/ess, and managerial skills are a necessity, as is having a good degree of creative flair.

Responsibilities

• Responsible for the everyday smooth operation of the boat’s interior department, which means being adept in the arts of housekeeping services, laundry procedures and wardrobe management, food and beverage service and cleanup, and entertaining (while maintaining proper etiquette and a high-energy, can-do attitude at all times)
• Responsible for directing, motivating, and training the lower-ranked stews (2nd, 3rd, and so on)—if any are onboard—which includes the assignment and scheduling of rotational duties and implementing Human Resources (HR) procedures and guidelines
• Providing valet services and overall guest care. Note: In the hospitality industry, “valet” refers to any employee who performs personal services for guests (and refers to more than just parking cars, which is what we normally associate it with). With regard to yacht stews, valet services include tasks such as packing and unpacking guests’ luggage, caring for their personal items and specialty garments, and even making daily activity arrangements for them.
• Protecting, maintaining, and caring for valuable interior items and surfaces, such as artwork, silks, china, crystal, linens, fine woodwork, and marbles
• Creating, implementing, and monitoring a financial planning system that includes accounting and budgeting for interior department needs
• Creating, implementing, and maintaining an informational management system of interior inventories and maintenance procedures
• Provisioning to maintain inventory supplies and cover guest usage
• Collaborating with the executive chef regarding meal service for the guests
• Creative planning and quality service of theme dinners and occasional guest parties
• Keeping all interior storage areas organized, orderly, and maintained
• Crew uniform purchasing
• Writing and updating all interior manuals and guest-information documents
• Maintaining and displaying knowledge of international etiquette and protocol
• Watchkeeping in accordance with the list of responsibilities in the crew mess
• Exterior-crew support as needed (requiring proficiency with exterior lines and fenders)
• Selecting, purchasing, and serving fine wines, specialty teas, and cigars, which may require advanced training
• Planning and managing destination experiences proficiently
• Assuming full responsibility for certain onboard safety tasks (as assigned by the first mate) in an emergency

Qualifications —A chief stewardess should possess some type of training and experience in the areas of bartending, silver service, cigar service, and wine presentation and service. (The more extensive a stew’s wine knowledge, the better.) STCW BST certification is now mandatory for a chief-stew position, and previous yachting experience on either charter or private vessels is most always required. It is also recommended that you obtain an ENG1 Seafarer Medical Certificate, or its equivalent. Floral arranging and table decorating skills prove to be an advantage, while an Advanced/Medical First Aid Certificate or a higher degree of medical training is also a major bonus. In fact, many chief stews are now taking courses to become certified as a yacht’s Medical Person-in-Charge. This requires a seven-day course that will satisfy the standards set forth by the STCW Code A-VI/4, 4.4-4.6, offered at many of the marine training schools. While the new PYA Interior-Crew G.U.E.S.T certification is not mandatory (as of July 2013), it is wise to follow the courses outlined and seek out equivalent intermediate and/or advanced interior-crew training classes, if not sign up for the full PYA G.U.E.S.T course modules.

A Chief Superyacht Stewardess handles the ordering of provisions and other guest amenities for the yacht, which might include things like floral displays that the interior crew is too overwhelmed to handle on its own. While that may sound like an easy task, consider that no matter how many years a yacht stew has been doing this job, he or she will always end up in a new port (sometimes half-way around the world). First, he or she must find a reputable vendor. And not only do fresh flower arrangements need to be ordered, but they must be paid for as well. A chief stew must keep thorough accounting throughout a trip and make sure all vendors and provisioners are paid from the right accounts. Photo Credit: Suki Finnerty of YachtingToday.TV.

STEWARDESS—2nd and 3rd Stews; sometimes referred to as Senior and Junior Stews (Annual Salary Range: $30,000–$54,000+)

Job Function —A 2nd or 3rd stew will carry out his or her duties and responsibilities under the direction and authority of the chief stew and the captain. Individuals holding these positions are responsible for assisting with the maintenance of the interior of the vessel and providing superior hospitable service, in line with the owner’s and guest’s expectations. Hostess skills should be well developed to fully accommodate the owners and their guests while onboard.

• Maintaining interior housekeeping during a trip (detail cleaning) while also being held largely responsible for guest-cabin care
• Laundry, ironing, and other wardrobe maintenance tasks for guests and sometimes crew (when guests are onboard)
• Applying excellent guest service (including silver service) and expert bartending skills when called upon
• Guest care and valet services
• Assisting in the creative planning and quality service of theme dinners
• Assisting with physical product inventories, provisioning, writing and updating checklists, and all other applicable tasks within interior
• Exterior-crew support as needed

Qualifications —This is an entry-level position; while previous yachting experience is not required, it does bring added salary benefits. STCW BST certification is now mandatory for obtaining even entry-level work on a megayacht. It is also recommended that you obtain an ENG1 Seafarer Medical Certificate, or its equivalent. Table service, bartending, and cocktail-service experience or equivalent qualification are crucial to landing a job—training and certification recommendations for these can be found in Chapter 7 of The Insiders’ Guide to Becoming a Yacht Stewardess. While the new PYA Interior-Crew G.U.E.S.T certification is not mandatory (as of July 2013), it is wise to follow the courses outlined and seek out equivalent introductory interior-crew training classes, if not sign up for the full PYA G.U.E.S.T introduction modules.

Yacht Stewardesses at Work Photo Credit: Suki Finnerty of YachtingToday.TV

Dual Positions

On smaller and midsize vessels, where not as many crewmembers are needed (nor is there room for them), the core crew positions listed in the last section are often fused into what I call “dual positions.” An individual hired into such a position will assume a dual role and be expected to wear more than one “hat” during the course of a day.

Here are some examples:

• Deckhand-Stew
• 2nd Engineer-Deckhand
• Captain-Engineer
• Stew-Purser

Steward/ess Salaries

According to Dockwalk’s annual Crew Salary Survey in September 2013 , steward/esses are making a wide variety of salaries these days, and the amount of experience and training they have makes a difference. Of course, the size of the yachts will also be a factor. Compensation for chief stews runs anywhere from $3,450 to $5,650 a month on smaller yachts (80 to 140 feet) to $5,200 to $8,000 a month on yachts over 140 feet. It is very common now to see $65K and $70K salaries, or even $90K+ on the much larger vessels. Salaries for entry-level yacht stewardesses start out between $30K–$43K a year, or $2,500–$3,600 a month.

Base salaries for stewardesses, when compared with those of food and beverage servers, cabin stews, and laundry staff on cruise ships, are slightly higher. But where the potential income differences become dramatic is when you consider the tips one can earn working on luxury charter yachts, or the bonuses and perks afforded the crew on solely private yachts.

Here is a table that sums up salary ranges for the various stew roles within the interior department on a megayacht / superyacht:

Steward/ess Salary Ranges

While annual salary guidelines are given above, again, keep in mind that the ranges are wide because salaries will depend on a variety of factors, including the size of the yacht, the use of the yacht (private or charter), the style of boat (power or sail), and what other benefits are available to the crew, such as insurance packages or education reimbursement. Salaries may also vary depending on the specific qualifications of a crewmember, the amount of time the owner and guests use the vessel, and what itinerary will be traveled. Furthermore (and I cannot emphasize this enough), the compensation ranges listed are base salaries and do not reflect tips, if those are applicable.

Yacht Crew Have Got 99 Problems, But Living Expenses Ain’t One of Them

The first thing people always say after I give them the above salary figures: “Gee, is that all? I thought you said it paid well?” And someone will always add, “Oh, well I can get paid that same amount to take an entry-level office job.”

But here’s the kicker: no expenses.

Most all positions on luxury yachts require you to live aboard and travel with the vessel, and therefore, your room and board are completely covered. It is customary and expected that everything you need on a daily basis is provided by the yacht owner—your meals, your uniforms, laundry detergent, linens, and on most boats, even your personal hygiene products, such as soap and toothpaste. Meanwhile, your earnings automatically go into your bank account.

What other job can you take where, at the end of the year, you have nearly your entire salary sitting in your bank account, relatively untouched? Most people in other industries are lucky if they save 1/10 of the amount they earn in a year. Why? Because they are paying rent and utilities, buying and maintaining cars, and purchasing all the clothes they wear to work each day. And let’s not forget groceries.

Ready to find out how to get started one your way to working on a yacht? All the advice you need to land that first yacht job can be found in this guide . Good luck!

Megayacht crewmembers. Photo Source: Suki Finnerty of YachtingToday.TV.

Interested in more advice on how to become a yacht stewardess and what it takes to handle the job? Download Chapter 1 of The Insiders’ Guide to Becoming a Yacht Stewardess 2nd Edition here .

September 11, 2013 at 6:01 pm

This is something I really would like to do !! I’m going to check into getting the training !!

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[…] as engineers. Then you work your way up to captain, mate, chief engineer, chief steward/ess; and the salaries in those higher-level positions are outstanding, and then you have the tips, […]

[…] then travel around and see the world. Our guest today is Indy native Julie Perry. She worked as a yacht stewardess…and then wrote about it with her first book. Then she wrote a second edition that just came […]

[…] watching the full season of Below Deck, and based on my own experience as a superyacht stewardess, I feel Captain Lee made decisions that a truly professional captain would make. It is also Captain […]

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• Steward/ess

About the Steward/ess

The stewardess onboard a superyacht is a hard worker with a positive, can-do attitude that takes instruction well and has an impeccable attention to detail. No detail is overlooked by a successful yacht stewardess (i.e. towel folds, perfectly ironed pillow cases). A friendly, professional character with guests is essential as is discretion and maintenance of guest privacy. This candidate will have one year of experience on a yacht or very strong experience on shore.

Job Responsibilities

• Setting stewardess schedules for guest service and cleaning
• Interior cleaning and maintenance
• Interior inventory
• Interior accounting
• Liaison with guests and service - meals and bartending
• Liaison with galley for meal services
• Orchestrating guest activities
• Boat stowage for sea
• Assisting with lines and fenders on deck
• Assisting captain with ships paperwork

Required Skills

• Ability to delegate
• Good communications, organization and diplomacy
• Vast knowledge of wines, service and housekeeping
• Knowledge of restaurants and activities in cruising areas
• Familiar with ISM and ISPS protocols
• Knowledge of flower and table decorations
• Attention to detail
• Financial management

Salary Modifiers

• Experience in five-star establishments (i.e. Michelin star restaurant, fine hotel)
• Wine certification
• Tender driving certification
• Limited computer skills

Position Statistics

Career path, chief stewardess, head of housekeeping, second stewardess, laundry stewardess, junior stewardess.

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How to Get a Job as a Yacht Stewardess

Kate got her start in the yachting industry working as crew. She spent five years cruising the Bahamas, Caribbean, New England, and Central America, then segued that experience into a career in marine journalism, including stints as editor of  Dockwalk  and  ShowBoats International .

If you’re not afraid of hard work, have a knack for hospitality and service, and are a team player, then traveling the globe as superyacht stewardess could be in your future. Here is everything you need to know to land a job as a stewardess on a luxury yacht...

A yacht stewardess (or steward) is an entry-level position in yachting that provides a gateway to a career in hospitality at sea. A stewardess serves a vital role as part of the interior team and is responsible for the upkeep and presentation of the interior of a vessel.

One of the greatest appeals of working as interior crew on a superyacht (other than travel and tips ) is that the role of a stewardess doesn’t require extensive schooling or qualifications. While experience in the hospitality or customer service sector is advantageous, when starting out as a junior steward or stewardess, it is more about having a friendly disposition and being willing to learn and work hard.

“The ideal junior stewardess will have an eagerness to absorb information and learn the ropes properly, the ability to take direction and follow instructions, as well as the confidence to ask questions when clarification or additional instruction is needed,” says Sarah Bester with Northrop & Johnson Crew Services .

What is a Yacht Stewardess?

A steward or stewardess maintains the interior of a superyacht and provides five-star service to its owners and guests. On charter or owner trips, the interior team handles beverage and meal service, housekeeping, and laundry, all with the highest attention to detail. They have the most face time with guests so are responsible for relaying their wishes to the deck department, chef, and captain.

What Does a Yacht Stewardess do?

A junior member of an interior team on a yacht larger than 45 to 50 meters will typically start his or her career in the laundry room and/or in housekeeping rather than in service.

On smaller boats, the stewardess can be a department of one. “If you’re a solo stew you’ll be up early doing it all,” says Alene Keenan, a 30-year veteran of interior work who has literally written the book on yacht service, The Yacht Guru’s Bible. The day starts with opening duties: “setting up for breakfast, preparing breakfast, serving and clearing breakfast, laundry, cabin service, housekeeping duties, more laundry,” lists Keenan. This is followed by lunch service and more housekeeping and laundry, ongoing beverage service, setting up for afternoon activities, cocktails and hors d’oeuvres service, dinner service, cabin turndowns, finishing and returning laundry, and to close the day, pulling dishes, décor, and service items for the next day’s breakfast.

“If you have two or more interior crew, the duties are shared and probably rotated, and start times depend on hours of work and rest,” Keenan says.

• Top Tips For Working as a Stewardess

On larger yachts, the chief stew will provide his or her team with a checklist of duties to perform for each shift. “The routine will generally be the same,” says Chief Stewardess Tracey Bamforth . “You will be allocated a shift, shift duties, and shift expectations. You will wake up and dress in your on-charter uniform, making sure you are presentable, fresh, and on time. It’s important to remember that when the guests are on, your need to manage yourself to the best of your ability: speaking softly, working smartly, being very aware of your environment — for example, not leaving cleaning products out and about and keeping the yacht to its absolute best standard.”

Off-charter is when maintenance, deep cleaning, and inventorying are done in addition to daily laundry, crew mess, and bridge duties.

Who Does a Yacht Stewardess Report to?

This varies depending on the size of the yacht and crew. “Every yacht is unique and could have a different set-up; nothing is black or white,” says Lien Eggermont, senior yacht placement consultant for interior crew at Viking Crew .

Generally, when a stewardess works alone, they report to the captain. When there are two or more in the interior department, the junior would report to the chief stewardess, or with larger teams, they may even report to the second steward/ess. For the largest of superyachts, each interior division — housekeeping, laundry and service — will have their own head of department (HOD), so for example a housekeeping stewardess would report to the head of housekeeping.

What Qualifications Do I Need to Become a Yacht Stewardess?

All crew need STCW basic safety training , a five-day course, and an ENG1 medical certificate , and some yachts may also require certification in Food Safety & Hygiene, a one-day course.

On top of these necessities, there are numerous options for yacht-specific interior training, but many chief stews, like Robert, prefer to teach on the job. “Most of the skills you need in yachting, especially in the interior, you learn as you go,” she says.

The amount of knowledge you need going in may depend on when you’re hired. “Early in the season, the HOD will have time to train and teach everything from scratch. Mid-season they don’t have time to hold somebody’s hand — in the nicest possible way — and will need somebody who can hit the ground running,” Eggermont says.

Courses that introduce entry-level candidates to yacht interior work are offered in many countries around the world. “Bluewater hosts some fantastic courses; their Yacht Interior Service courses start at a zero-to-hero course and can really help with a newbie or green stewardess who wants to acclimate and understand the principles and products used on a vessel,” Bamforth says.

Bester points out that additional courses like silver service and WSET (Wine & Spirit Education Trust) can help a candidate stand out. “These courses are an additional investment and thus an indication that the candidate may be more career minded,” she says.

• Recommendations for Entry-Level Interior Crew

“Training has always been a privilege in my mind,” adds Bamforth. “Most newbies starting out will already be stretched from arriving from a new country, trying to find a new role, living in a crew house, and then to expect them to start off with a couple thousand dollars in courses under their belts is somewhat unfair. I believe in the ability to train and trial a newbie and give them the opportunity to show you they have the capacity to work, learn, live in a very close environment with others, repeat the systems they are learning, and, most importantly, have a good attitude!”

Maxine Robert, chief stewardess on 47-meter M/Y Loon , adds, “Having a positive attitude is everything as we live in such close quarters and work very closely with each other every day.”

What Experience Do I Need?

“Many programs will consider junior stew candidates who are green to yachting but come with strong land-based hospitality experience,” says Bester. Eggermont seconds this: “Waitressing in high-end restaurants or hotels, background in events, housekeeper in a hotel or, for example, a boutique B&B. But also candidates who have worked on board cruise ships or river cruises will be considered.”

Keenan points out a wide range of work experiences on land that translate to interior work at sea, listing: “restaurant/hotel work, flower arranging , event planning, retail sales, anything with customer service.”

Furthermore, Bamforth says she considers a potential new hire’s complete background, including things like whether they have finished university — “my thoughts would be that they have a ‘stick it out to the end’ attitude, and an ability to think on their own, which is always a plus,” — or if they played team sports at school — “shows an aptitude for playing nicely with people.” She says she has enjoyed working with hires from a wide variety of backgrounds, from advertising to having a family member who is a florist. “Nurses or medical-trained candidates I find to be extremely empathic and good with other crewmembers,” she says.

How Much Does a Yacht Stewardess Earn?

The entry-level starting salary can range from $2,500 to $3,500 per month, says Bester at Northrop & Johnson. “Charter programs will typically be on the lower end of the salary range due to the additional income crew receive through charter tips,” she says. Eggermont at Viking Crew says the average is €2,500 per month.

Dockwalk conducts an annual salary survey that polls both placement agencies and working yacht crew. According to its most recent 2020 Salary Survey , the low end of the range given by agencies — where most junior crew would start — is between $2,250 and $2,800 per month. Interior crew who aren’t working as the chief or solo self-reported that they made from $3,000 to $4,500 per month, with the bigger bucks being netted on bigger vessels.

The earning potential of interior crew grows alongside experience. At the top of their game, a chief steward/ess on a vessel longer than 70 meters earns $7,000 to $12,000 per month, says Dockwalk ’s wage guide.

“I’d say don’t be too picky as a junior crewmember,” Eggermont says. “If a 90-meter-plus (yacht) offers you a role at €2,000 with potentially an increase after probation or so, I’d say take it. Do a season, do your best so that you get a great reference. You need a foot in the door!”

Related articles:

• What are the Different Crew Roles on a Luxury Yacht?
• How to Get a Job as a Yacht Chef
• Everything You Need to Know About STCW Training
• What is the ENG1 Medical Certificate and Why Do I Need it?

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